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SCORE News

SCORE’s Counseling and Workshop Numbers Increase in First Quarter FY02 Comparing the first quarter SCORE performance numbers from FY01 and FY02 helps SCORE evaluate how chapters are performing in terms of volume in several areas from year-to-year.  Measuring the number of services SCORE provides to the small business community gives the association a basis from which to develop goals and implement new programs. 67,761 clients received individual counseling assistance during the first quarter of FY02.This is an increase of 6.16% from the first quarter in FY01.Attendance in workshops increased by 11.33% in the first quarter, as 25,695 clients attended one of the 1,409 workshops that chapters presented. Of the 67,761 clients who received counseling, 16,237 obtained counseling through email, while 51,524 clients received face-to-face counseling. While SCORE members increased total services by 7.54% (86,907 to 93,456), the performance numbers are 8% behind our first quarter goal of 101,500 total services. SCORE National Performance Numbers:

FY02 1st Quarter vs. FY01 1st Quarter

 

 

 

 

FY01

FY02

Percent Change

New Cases

 

 

35,655

35,926

 

0.76%

 

Follow-Ons

 

 

16,345

15,598

 

4.57%

 

New Email Cases

 

 

7,085

9,317

 

31.50%

 

Email Follow-Ons

 

 

4,743

6,920

 

45.90%

 

Total Counseling Sessions

 

63,828

67,761

 

6.16%

 

Workshops Held

 

 

1,364

1,409

 

3.30%

 

Workshops Attendees

 

23,079

25,695

 

11.33%

 

Total Services

 

 

86,907

93,456

 

7.54%

 

 

*Total services equals total counseling sessions plus workshop attendees.

 

 

 

 

 

 

 

 

 

 

SCORE provides professional guidance and information to America’s small business in
order to strengthen the local and national economy.

Source: SCORE Today: The newsletter for small business counselors / April, 2002 Vol. 19, No.6

SCORE Article / News August 2005

SCORE Article / Business Focus June 2002

> SCORE Article / Business News May 2002

 

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