Presented by: City of Irving

Strategic Goal No. 2: Vibrant Neighborhoods

Case Duration Target – Case Duration is the result of all the processes and procedures established for efficiency, as well as officer effectiveness and productivity all rolled into one for Code Enforcement. It is the time that a case is open from initial reporting to closure for compliance. The “target” for average case duration for all cases this year is 17 days or less. For each of the past five months, the Property Code Division has exceeded this and averaged 15.9 days.


Strategic Goal No. 4: Public Safety

CERT Training – On July 19, the City of Irving Community Emergency Response Team held the first refresher training of 2014 for 22 members. Speakers included Mark Fox from the National Weather Service and Rebecka Miller from Southwest Airlines, as well as representatives from multiple volunteer agencies including the Medical Reserve Corps, the American Red Cross and iCOPS. This is the beginning of a series of trainings in place for the remainder of the year for CERT members.

Traffic Safety Initiative – The Irving Municipal Court hosted a Train the Trainer program sponsored by the National Safety Council as part of a grant through Texas Department of Transportation. This programs teaches employers to promote safe driving practices among their employees both on- and off-the-job and proactively combat the costly toll of crashes by helping them understand risky driving behaviors and liability exposure. City employees and representatives from businesses around the Metroplex attended the training and are now certified to teach the “Our Driving Concern” curriculum.


Strategic Goal No. 7: Cultural, Recreational and Educational Environments

Laughs By the Lake –Approximately 1,500 people gathered along Lake Carolyn on July 18, for an evening of comedy and live music at the inaugural Laughs by the Lake event. Attendees enjoyed multiple Texas comedians, followed by great music from Memphis Soul Band.

Volunteer Appreciation Banquet –Heritage Senior Center honored more than 100 volunteers during its annual Volunteer Appreciation Banquet held on July 23. Each month, Heritage has more than 90 volunteers assisting staff in a variety of jobs, contributing more than 1,000 hours which saves the city more than $14,000 in salary spending.

Senior Billiards Tournament –To celebrate July as National Parks and Recreation month, the Heritage Senior Center hosted a billiards tournament on July 16.Sixteen participants competed in the event which included a grilled hamburger lunch and awards for first through third place winners.

Freegal Update – Since its introduction in April, more than 1,370 songs have been downloaded from Freegal Music 4.0, the library’s free online music service. Through Freegal, Irving Library cardholders can download and keep three free songs a week from Sony’s entire music catalog. To get started, visit

Social Media Update – Irving Public Library’s social media presence is growing with more than 500 Facebook Likes and 195 Twitter followers. Residents are encouraged to share their library experiences on Twitter or Instagram tagged with #MyIrvingLibrary. Visit to join the online community.

MiY Zone Donation – The Irving Noon Day Lions Club donated $1,000 to the Irving Public Library to support the creation of a new teen tech lab at the South Irving Library. MiY Zone will be equipped with video, image and sound editing software along with appropriate supporting hardware. For South Irving Library construction information, visit and select “Building Updates.”


Strategic Goal No. 9: Infrastructure

Reconstruction Section III Project – Construction is complete on the Water Meter Vault Reconstruction Section III Project. This project replaced commercial water meter vaults that no longer can be tested for accuracy and for which parts are no longer available. Replacement of these meters helps reduce the unaccounted for or lost water. Construction was completed four days early and 17.32 percent below the award for a total of $771,065.50.

Wastewater Main Improvement Project – Construction is complete on the Montego Bay Wastewater Main Improvements Project. This project replaced wastewater lines for 15 residential and three commercial properties along Cottonwood Creek, south of Doris Road and north of SH 161, and a wastewater line and manhole at Irving Boulevard and Story Road. Replacement of these lines will improve the wastewater system. Construction was 12.67 percent below the award for a total of $454,958.00.


Strategic Goal No. 10: Environmental Stewardship

Special Events –Solid Waste Services hosted the third document shredding event for the year. The shredding events provide residents an opportunity to have sensitive documents properly destroyed. The event was a success with more than 325 residents attending and 10,500 pounds of paper being shredded and recycled.

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