Elevating Employee Engagement (Business Treat Research, Book Synopsis, Best-Practices) at the Greater Irving Las Colinas Chamber of Commerce will be on February 22, 2013.

The agenda follows:

7:30 – 8:00 am  Registration/Networking/Breakfast Buffet/Attendee Introductions (Catered by Chick-fil-a)

8:00 – 8:45 am  Background/Purpose of Program – Results of Research on Top Threats Facing Business in DFW University of Dallas MBA Capstone Research Project Results sponsored by Express Employment

8:45 – 9:15 am  Addressing the Biggest Threat and Opportunity – Employee Engagement Best-Selling Business Book Synopsis: All In…How the Best Managers Create a Culture of Belief and Drive Big Results by Adrian Gostick and Chester Hilton. Presented by Karl J. Krayer, Ph.D., President, Creative Communication Network. Karl will highlight many best practices found in research from companies such as American Express, Zappos, Chick-fil-a, Texas Health Presbyterian Hospital and others.

9:15 – 9:30 am  Break

9:30 – 11:00 am  Presented by Tommy Gonzales, City Manager and Lynda Johnson, Director of HR, City of Irving
Tommy and Lynda will review examples of major “employee culture building initiatives” that contributed to the city being awarded the prestigious Baldrige Award – the  2nd city in the country to do so, and  first in Texas.  Learn how any organization – public or private sector can implement practices that improve employee and client satisfaction, reduce turnover and improve performance.


11:00 am  Door Prizes and conclusion Register at: www.irvingexpress.com

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