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Irving-based Aegis Limited, a global outsourcing services provider and part of the Essar Group, announced that it is expanding its footprint in Costa Rica by opening a 900‐seat call center in Rohrmoser, San Jose, Costa Rica. Aegis began operations in Costa Rica in 2006 and today they have nearly 900 employees. The new Aegis Tower will serve as the primary Aegis location in the country to help serve U.S. based clients.